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Organization: Canadian Hearing Society - Toronto Regional Office  
Phone Numbers: Reception: 416-928-2504
Phone Menu: 416-928-2500
Teletype: 1-877-215-9530
Fax: 416-928-2523
271 Spadina Rd
Toronto, ON
M5R 2V3
Intersection: Spadina Rd and Davenport Rd
Location: Toronto (Casa Loma)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 9am-5pm
After Hours Emergency Interpreter Services: Mon-Fri 5pm-9am * Sat-Sun daily 24 hours
Service Description: Multi-service agency for adults who are deaf, deafened, or hard of hearing * home visits for audiology services

General Social Services -- specialized supportive social services *
restoration counselling * special assistance * one-on-one, couple and family counselling * case management * consumer advocacy * networking and referral

Marketing Communications 416-928-2535 (phone), 1-877-216-7310 (TTY toll free) -- develops and distributes unbiased information * quarterly publication * information on other agencies in Canada * book, video sales

Ontario Interpreter Services 1-855-656-3748 (phone), 1-877-843-0368 (TTY), 1-855-656-3750 (fax), callois.chs (Skype), (email)-- professional ASL interpreters for medical, legal, business, employment, social and government services
After Hours Emergency Interpreter Services - Sign language interpreters for health or mental health emergencies
American Sign Language (ASL) classes -  One-on-one classes, beginner to advanced * special workplace contracts * trains deaf people to become sign language instructors
Audiology and Speech-Language Pathology - Develops and improves speech, language literacy (English and ASL), family communication * some in-home service available * Language Thru Play preschool program
Communication Devices - Sale of assistive devices including TTY, alerting/signalling devices, FM systems, amplifiers
Connect Housing Project - Bachelor, one and two bedroom apartments including some accessible units * partnership with Mainstay Housing and Accommodation Information and Support - see separate entries
Educational Support Services - Provides post-secondary institutions with note takers, sign language interpreters and assistive devices for part time students who are deaf, deafened or hard of hearing
Employment Services Program - Labour market information, employment needs assessment, career planning, employment counselling, job search skills, referral to appropriate services * workplace accommodation accessibility assessments * workplace accommodation seminars
Hearing Aid Program -  hearing tests * sells, prescribes and fits hearing aids * repairs and cleans hearing aids and molds * loaner aids available during repair period * sells accessories, custom ear plugs, batteries
Hearing Care Counselling -  Communication and hearing care support services * home visits for clients, their families and caregivers * education of professionals and volunteers about hearing loss, communication strategies, assistive listening devices * workshops, presentations
Hearing Help Classes - Supportive group environment for hard of hearing people * coping with hearing loss * improving communication skills * physical and technical aspects of hearing loss
Literacy and Basic Skills - Literacy and basic skills training, including numeracy, digital, communication and interpersonal skills * helps learners prepare for employment, apprenticeship, secondary-school credit, post-secondary education and greater independence

Fees: Fees for devices * set fee for sign language interpreting * membership available
Application: Call, fax, or drop-in * no referral required
Eligibility - Population(s) Served: People with hearing loss, or with an interest in hearing loss
Languages: English
Language Note: American Sign Language
Area(s) Served:
Toronto ; Scarborough  
See Also: Accessing Services in Other Languages
Community Support Services
Counselling - Personal, Family and Couple
Deafness and Impaired Hearing
Hearing Aids and Communication Devices
Life Skills for People with Disabilities
Speech and Language
Translation and Interpretation Services

This information was last completely updated on July 26, 2017

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© 2018, Toronto Central Local Health Integration Network