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Organization: Ontario. Ministry of Labour. Employment Practices Branch - Central Region East, North York  
Phone Numbers: 647-777-5005 ; Employment Standards Call Centre 416-326-7160
Toll-Free: Employment Standards Call Centre 1-800-531-5551
Teletype: Employment Standards Call Centre 1-866-567-8893
Fax: 647-777-5010
5001 Yonge St, Suite 1600
Toronto, ON
M7A 0A3
Intersection: Yonge St and Sheppard Ave E
Hours: Mon-Fri 8:30 am-5 pm
Service Description: Sets out the rights and responsibilities of employees and employers in Ontario workplaces

Administers and enforces the Employment Standards Act, 2000

Provides for minimum terms and conditions of employment * sets out maximum number of hours that can be worked in a day or week, minimum daily, weekly or biweekly rest periods, and rules for overtime pay

Establishes minimum wage -- general rate $14 per hour ($15 as of January 1, 2019), students under 18 years $13.15 per hour ($14.10 as of January 1, 2019), liquor servers $12.20 per hour ($13.05 as of January 1, 2019) * establishes vacation pay and paid public holidays -- New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Christmas Day, Boxing Day

Requires equal pay for equal work * prohibits discrimination on bases such as sex, age or marital status in employer-provided benefit plans * establishes entitlement to various categories of leave such as sick leave, caregiver leave, or personal emergency leave * 10 days unpaid emergency leave per year * forbids lie detector testing * obliges employers to provide notice of termination or pay in lieu * obliges employers to provide severance pay to terminated employees when applicable * permits retail store workers to refuse work on Sunday and public holidays under particular circumstances * protects the rights of domestic workers and homeworkers

It's Your Job, -- information on employment standards and occupational health and safety for workers under 25 years and new workers

Application: No walk in service * call for information * online information or claim filing at
Eligibility - Population(s) Served: Employees or employers
Languages: English ; French
Area(s) Served:
Durham West, East York, Etobicoke, North Etobicoke, Malton, West Woodbridge, North York, Scarborough, Scarborough North, Scarborough South, South Etobicoke, Toronto, York - Toronto  
See Also: Workplace Safety Education and Training

This information was last completely updated on September 7, 2018

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Updated September 7, 2018
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