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Organization: Canada. Immigration, Refugees and Citizenship Canada - North York Branch - Passport Office  
Toll-Free: 1-800-567-6868 ext 0
Teletype: 1-866-255-7655
Joseph Shepard Building
4900 Yonge St, 3rd Fl, Suite 380
Toronto, ON
M2N 6A4
Intersection: Yonge St and Sheppard Ave W
Hours: Office -- Mon-Fri 8 am-4:30 pm * telephone enquiries Mon-Fri 7:30 am-8 pm * recorded information 24 hours
Service Description: Passport information, application and renewal * call or visit website for information on Travel Document for refugees and Certificate of Identity for stateless persons

Bon Voyage, But -- free booklet with essential information for Canadian travelers * electronic or print

Fees: 10-year passport $160 * 5-year passport $120 * children's passport $57 * replacement $45

Expedited services (in addition to passport fee):

Urgent pick up (1-day service) $110

Express pick up (2-9 bus
Application: Proof of Canadian citizenship, proof of identity and photographs required * application and photograph must be signed by an eligible guarantor * names of 2 references who have known the applicant for at least 2 years

Forms available from website, Passport Offices and Service Canada Centres

Submit completed form in person or by mail (Service Canada Centres do not accept all types of applications)

Processing times, excluding delivery -- 10 business days if submitted in person at a Passport office * 20 business days if submitted to Receiving agent or by mail
Eligibility - Population(s) Served: Canadian citizens * adult passport 16 years and older
Languages: English ; French
Area(s) Served:
Durham West, East York, Etobicoke, North Etobicoke, Malton, West Woodbridge, North York, Scarborough, Scarborough North, Scarborough South, South Etobicoke, Toronto, York - Toronto  
See Also: Personal Identification, Certificates and Licences

This information was last completely updated on January 5, 2018

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