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Organization: CultureLink Settlement and Community Services  
Phone Numbers: 416-588-6288
Fax: 416-588-2435
The Crossways Mall
2340 Dundas St W, Suite 301
Toronto, ON
M6P 4A9
Intersection: Dundas St W and Bloor St W
Accessibility Notes: underground parking
Hours: Mon-Fri 9 am-5 pm * some evening programs, including Community Connections Mentorship Program orientation and training
Executives: Ibrahim Absiye - Executive Director
416-588-6288 ext 202
Raj Chakrawarti - Financial Manager
416-588-6288 ext 214
Contacts: Claudia Rivera - Executive Assistant
416-588-6288 ext 201
Service Description: Settlement services including orientation, information and referral, counselling and support (formerly Immigrant Settlement and Adaptation Program)

Settlement Workers in Schools (SWIS) -- outreach program based in elementary and secondary schools from mid-August to end of June, and social service agencies from July to mid-August * individualized action plan, settlement information and referral, group activities, leadership education

Community Connections Mentorship Program (CCMP) -- 4-6 month one-to-one befriending program for newcomers based on gender, age and residential location * group activities for newly arrived immigrants and refugees to help orient them to their new community and establish social and professional networks * trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Employment Assistance -- for newcomers and internationally trained professionals * personalized job search plan, labour market information, resume preparation, networking, interview preparation

Library Settlement Partnership (LSP) -- newcomer outreach at the Mimico and Lillian H Smith branches of Toronto public library * workshops, one-to-one counselling, settlement referrals

Newcomer Settlement Services (NSP) -- employment support services * one-to-one settlement counselling and referrals * form filling including applications for asylum * orientation sessions * culturally sensitive services for the Roma community

Settlement program specifically focused on Syrian or Arabic-speaking refugees including English conversation groups, Nai Choir for children 6-11 years

Green Settlement programs
Bike Host matches volunteer mentors with newcomers to encourage cycling * Fun and Safe Cycling to Schools * in partnership with Cycle Toronto

Sankofa, Girls Taking Green Roots -- intergenerational activities for newcomer youth 14-29 years who identify as girls and interested in gardening, nutrition and cooking * part of Global Roots Project * snacks and TTC tokens available * Sankofa CultureLink Youth -- peer supported drop-in for LGBTQ newcomers 14-29 years * settlement services, community engagement, environmental stewardship, nutrition and health, self-defence * Sankofa Queer Arts Network -- for LGBTQ newcomer youth and allies, including settlement counselling and support, with activities focused on the arts and communications

Student Educational Attainment Program, SEAP -- for Somali-speaking youth * overcome academic challenges and stay in school with supportive mentors, individual learning plans, academic monitoring * mentors also liaise with teachers and parents

Wintegration Youth -- for newcomer youth attending high school, after school program * fitness, homework help, recreation * snacks included

Newcomer Seniors Centre -- educational workshops, physical and mental exercises, recreation

Application: Call for appointment
Eligibility - Population(s) Served: New immigrants and refugees, including Roma community * Community Connections Mentorship Program -- newcomers 19 years or older, requires immigration papers or Permanent Resident card * specific programs focus on age or language groups
Languages: English ; Afrikaans ; Arabic ; Bengali ; Bhojpuri ; Chinese (Cantonese) ; Chinese (Mandarin) ; Czech ; Farsi ; Filipino ; Hindi ; Hungarian ; Italian ; Pashto ; Polish ; Portuguese ; Punjabi ; Russian ; Sinhala ; Slovak ; Somali ; Spanish ; Tamil ; Tibetan ; Urdu ; West Indian dialects
Area(s) Served:
Durham West, East York, Etobicoke, North York, Scarborough, Scarborough North, Scarborough South, Toronto, York - Toronto  
See Also: Fitness, Recreational and Social Programs for Seniors
Immigrant, Newcomer and Refugee Services
Lesbian, Gay, Bisexual, Transgender, Two Spirited, Queer (LGBTQ+)

This information was last completely updated on January 6, 2017

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