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Organization: Toronto. Shelter, Support and Housing Administration. Homelessness Initiatives and Prevention Services - Bloor Street Office  
Phone Numbers: 416-392-8741
Fax: 416-392-8758
Website: www.toronto.ca/housing
Address:
121 Bloor St E, 13th Fl
Toronto, ON
M4W 3M5
Intersection: Church St and Bloor St E
Hours: Mon-Fri 8:30 am-4:30 pm
Service Description: Responsible for overseeing the provision of emergency accommodation in City of Toronto * homelessness services, including eviction prevention, shelters and street outreach * cold weather response, including winter respite * see branch records for services

Receives and investigates complaints regarding housing and homelessness services delivered or funded by the City of Toronto:
Central Intake, shelters, Streets to Homes and Assessment and Referral Centre complaints, contact 416-392-8741, fax 416-338-1144, email ssha@toronto.ca
Drop-in and Out of the Cold program complaints, contact 416-392-4126, fax 416-696-3718, email hss@toronto.ca
Complaint form can be mailed to SSHA Complaints, 55 John St, 6th Fl, Toronto, ON M5V 3C6

Fees: None
Application: Complaints -- call, email or visit website for information on process, online form available to download
Eligibility - Population(s) Served: Varies by program -- see branch entries
Languages: English
Area(s) Served:
Durham West, East York, Etobicoke, North Etobicoke, Malton, West Woodbridge, North York, Scarborough, Scarborough North, Scarborough South, South Etobicoke, Toronto, York - Toronto  
See Also: Shelters and Drop-in Centres for Adults
Shelters, Transitional Housing and Drop-in Centres for Women

This information was last completely updated on April 5, 2018

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