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Organization: Patient Ombudsman  
Phone Numbers: 416-597-0339
Toll-Free: 1-888-321-0339
Teletype: 416-597-5371
Fax: 416-597-5372
77 Wellesley St W, Box 130
Toronto, ON
M7A 1N3
Hours: Mon-Fri 9 am-4 pm
Executives: Christine Elliott - Patient Ombudsman
Service Description: Responsible for receiving, attempting to resolve and investigating complaints related to Ontario’s public hospitals, long-term care homes and community care access centres (CCACs) * deals only with complaints that could not be resolved through the regular complaints process of the organization in question

Fees: None
Application: Complaint form can be downloaded from website * call or visit website for more information
Eligibility - Population(s) Served: Residents of Ontario
Languages: English ; French
Area(s) Served:
Algoma, Barrie & Area, Brampton, Brant, Burlington, Caledon, Cambridge–North Dumfries, Chatham – Kent, Cochrane, Collingwood & Area, Dufferin County, Durham North East, Durham West, East York, Elgin, Etobicoke, Grey and Bruce, Guelph–Puslinch, Haldimand Norfolk, Haliburton County and City of Kawartha Lakes, Halton, Hamilton, Huron and Perth, Kenora District, Kingston, Kitchener–Waterloo–Wellesley–Wilmot–Woolwich, Lanark, Leeds & Grenville, London and Middlesex, Malton, Manitoulin/Sudbury, Midland, Penetanguishene & Area, Mississauga, Muskoka, Niagara, Nipissing, North Lanark/North Grenville, North York, Northumberland County, Orillia & Area, Ottawa, Oxford and Norfolk, Parry Sound, Peterborough City and County, Prescott/Russell, Quinte, Rainy River District, Renfrew County, Rural Frontenac, Lennox & Addington, Rural Hastings, Sarnia – Lambton, Scarborough, Scarborough North, Scarborough South, South Simcoe, Stormont/Dundas/Glengarry, Thunder Bay City, Thunder Bay District, Timiskaming, Toronto, Wellington, Windsor – Essex, Woodbridge, York - Toronto, York Region  
See Also: Government Services - Appeals and Complaints

This information was last completely updated on August 15, 2016

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