Program: West Neighbourhood House - Toronto - Ossington - Immigrants, Refugees & Newcomers Support
Organization: West Neighbourhood House - Toronto - Ossington
Phone Numbers: 416-532-4828
Fax: 416-536-2859
Email: janitr@westnh.org
Website: www.westnh.org/
Address:
248 Ossington Ave
Toronto, ON
M6J 3A2
Location: Cross street: Ossington Ave and Dundas St W
Accessibility Notes: Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall
Hours: Mon-Fri 9 am-5 pm
Public Contacts: Jani Trindade - Immigrant and Refugee Services Coordinator
416-532-7586 ext 401

Service Description: Settlement services
Individual assistance with immigration, orientation and other settlement-related issues
  • information and referral
  • identification documents, applying for government benefits/services, housing, legal issues and accessing healthcare services
  • employment education and support
  • group settlement sessions
  • client advocacy support
Group activities for newly arrived immigrants and refugees (all ages)
Trained and experienced volunteer mentors assist with language learning in English language settlement groups, orienting to new community, and establishing social and professional networks
  • volunteering and civic engagement
  • financial literacy
  • skills and career development
  • free immigration legal clinics
Newcomer Youth Program for youth 13-30 years
  • leadership training
  • entrepreneurship
  • homework club
  • one-to-one help with resume writing and job search skills
  • post-secondary and scholarship applications
  • cooking classes
  • mentorship
  • sports clubs and recreation
  • art and design activities
  • volunteer program
  • civic engagement activities
  • individual and group mental health and wellness support



Fees: None
Application: Call for appointment
Eligibility / Target Population: Permanent residents, convention refugees and refugee claimants and all immigrants regardless of immigration status and length of residency in Canada including socially marginalized, homeless and non-status


Residency requirements: Bloor St (north) to Lake Ontario (south), and Roncesvalles (west) to Bathurst St (east)
Languages: English ; Dari ; Farsi ; Hindi ; Hungarian ; Portuguese ; Spanish ; Tamil ; Tibetan ; Turkish ; Urdu
Area Served: East York, Toronto
See Also: English/French as a Second Language (ESL/FSL) Training Programs
Immigrant, Newcomer, and Refugee Services
Last Updated: 6/27/2025
Service Profile Web Address: eng/displayService.aspx?id=132590

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