Organization: Polycultural Immigrant and Community Services - Toronto - Etobicoke Central Office - Polycultural Immigrant and Community Services, Etobicoke Central
Phone Numbers: 416-233-0055
Toll-Free: 1-844-493-5839
Email: info@polycultural.org
Website: www.polycultural.org
Address:
3363 Bloor St W
Toronto, ON
M8X 1G2
Location: Cross street: Islington Ave and Bloor St W
Accessibility Notes: Fully accessible - Wheelchair accessible automatic main entrance ; Easy access to elevator ; Barrier-free washroom including door and stall
Hours: Mon-Fri 9 am-5 pm
Service Description: Offices are open, preferably by appointment; services are offered in-person and remotely over the phone and by Zoom
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Settlement Services
  • assessments and referrals
  • supportive counselling for youth, families and women
  • Commissioner of Oath services
  • sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
  • crisis counselling
Confidential short-term non-clinical counselling for youth, adults or families experiencing a crisis situation related to adjusting to life in Canada, mental health, intimate partner violence, substance misuse, trauma, interpersonal problems, parenting or other situation
Community Connections Program
  • brings Canadians and newcomers together to connect and make newcomers feel welcome
  • services offered through volunteers and include introducing newcomers to life in Canada, hosting conversation circles to help newcomers practice English and facilitating networking opportunities.
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
  • full time classes
  • childminding for children 19 months-5 years while parents attend classes
Multicultural Women's Wellness Program
  • women experiencing mental health struggles and stresses can meet, socialize, share experiences, network, learn and stay active; offered in partnership with Canadian Mental Health Association
Transition to Employment for Newcomers
  • for newcomers including internationally trained professionals and tradespeople
    individual coaching, linking to resources, and employment workshops?
Bridging the Gap: Pathways to Early Childhood Education Careers for Internationally Trained Professionals
  • 10-week, in-person program designed to help Internationally Trained Professionals transition into Ontario's Early Childhood Education sector
  • technical and employment readiness training; CPR/First Aid, Food Handling
  • training in workplace ethics, child protection, and Ontario childcare regulations
  • one-week placement at a local childcare centre
  • job search support, interview preparation, and career planning; individual coaching to explore ECE or Early Childhood Assistant (ECA) pathways; job maintenence
TRIEC Mentoring Partnership - see separate listing



Fees: None
Application: Varies for different services -- call for information
Eligibility / Target Population: Permanent residents, refugee claimants, Convention refugees, and first generation Canadians
Languages: English ; French ; Arabic ; Croatian ; Polish ; Romanian ; Russian ; Serbian
Language Notes: ask for Manar Abbas
Area Served: Durham West, East York, Etobicoke, North Etobicoke, Malton, West Woodbridge, North York, Scarborough, Scarborough North, Scarborough South, South Etobicoke, Toronto, York - Toronto
See Also: Employment Assistance
English/French as a Second Language (ESL/FSL) Training Programs
Immigrant, Newcomer, and Refugee Services
Translation and Interpretation Services
Last Updated: 1/23/2026
Service Profile Web Address: eng/displayService.aspx?id=133317

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