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Program:
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Case Management
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Phone Numbers:
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416-733-4111
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Fax:
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416-733-1858
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Address:
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80 Sheppard Ave W
Toronto, ON
M2N 1M2
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Intersection:
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Yonge St and Sheppard Ave W
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Location:
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Toronto (Lansing—Westgate)
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Accessibility:
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Wheelchair Accessible
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Hours:
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Mon-Fri 8am-5:30pm * Based on availability of Case Coordinators
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Executives:
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Jamie-Lynn Parker - Director, Senior Care
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Service Description:
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Care Navigators conduct eligibility assessments, including the InterRAI Community Health Assessment (CHA), and work collaboratively with seniors and their caregivers to develop individualized care and service plans that reflect their needs, goals, and preferences * provide home visits, safety checks, and ongoing case management, offering support with healthcare system navigation and access to appropriate community resources * through the Client Intervention and Assistance Service, Care Navigators also provide advocacy, information, and referrals for vulnerable or at-risk older adults to help promote safety, independence, and overall well-being
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Fees:
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No fee for this service
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Application:
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Call or visit * no referral required
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Eligibility / Target Population:
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Older adults and their caregivers
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Languages:
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English
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Language Notes:
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Language assistance depends on availability of staff or volunteers
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Area Served:
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North York and area
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Last Updated:
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6/13/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=142509
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