Program: The Warm Line
Organization: Progress Place
Phone Numbers: 416-960-9276
Fax: 416-323-9843
Website: www.progressplace.org
Address:
576 Church St
Toronto, ON
M4Y 2E3
Accessibility:
Wheelchair Accessible
Hours: Daily 24 hours
Public Contacts: Intake Worker


Service Description: A confidential and anonymous service for adults with mental health and substance use concerns or individuals who are experiencing loneliness and isolation. The program is operated by peers with lived experience and can offer a friendly, empathetic ear. Service is offered by telephone, texting and online chat.


Application: No referral is needed. Please call, text or visit the website to access the online chat. The phone number is free for individuals who are calling from the Greater Toronto Area or who have free long-distance calling.
Languages: English
Area Served: Ontario
See Also: Community Mental Health Programs
Self-Management Support Programs
Last Updated: 9/11/2026
Service Profile Web Address: eng/displayService.aspx?id=194669

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