Program: Home at Last Program (HAL)
Organization: West Neighbourhood House - Toronto - Ossington
Older Adult Services
Phone Numbers: 416-532-7586 ext 142
Email: info@westnh.org
Website: www.westnh.org/hal/
Address:
248 Ossington Ave
Toronto, ON
M6J 3A2
Street
Address
:
588 Queen St W, 2nd Fl
Toronto
Intersection: Bathurst St and Queen St W
Location: Toronto (Trinity-Bellwoods)
Hours: Mon-Fri 8:30am-6pm
Service Description: Help older adults leaving hospitals to arrive home * offer clients additional support for up to 12 weeks after transitioning home from hospital

Services include:
  • assistance to book appointments and associated transportation
  • appointment reminders
  • medication reminders
  • safety checks



Community Support Service Agencies participating in HAL:

West Neighbourhood House (Lead Agency)
Mid Toronto Community Services
Neighbourhood Link Support Services
SPRINT
Reconnect Community Health Services 
WoodGreen Community Services 
Les Centres d’Accueil Heritage

Fees: Free
Application: Must have member of professional care team in hospital to complete a Home At Last referral form. For referral form, go on website
Eligibility / Target Population: Adults aged 55 years or older leaving hospital emergency department or inpatients units, without support from friends or family upon discharge, and able to direct their own care
Languages: English
Area Served: North to Bloor St, south to Lake Ontario, west to Roncesvalles Ave and east to Yonge St, including Toronto Islands
Last Updated: 3/5/2026
Service Profile Web Address: eng/displayService.aspx?id=199411

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