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Program: Case Management  
Organization: North York Seniors Centre
Phone Numbers: 416-733-4111
Fax: 416-733-1858
Email: intake@nyseniors.org
Website: www.nyseniors.org
Address:
80 Sheppard Ave W
Toronto, ON
M2N 1M2
Intersection: Yonge St and Sheppard Ave W
Location: Toronto (Lansing—Westgate)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Service
Mon8am-5:30pm
Tue8am-5:30pm
Wed8am-5:30pm
Thu8am-5:30pm
Fri8am-5:30pm

Executives: Jamie-Lynn Parker - Director, Senior Care
Service Description: Care Navigators conduct eligibility assessments, including the InterRAI Community Health Assessment (CHA), and work collaboratively with seniors and their caregivers to develop individualized care and service plans that reflect their needs, goals, and preferences * provide home visits, safety checks, and ongoing case management, offering support with healthcare system navigation and access to appropriate community resources * through the Client Intervention and Assistance Service, Care Navigators also provide advocacy, information, and referrals for vulnerable or at-risk older adults to help promote safety, independence, and overall well-being

Fees: No fee for this service
Application: Call or visit * no referral required
Eligibility / Target Population: Older adults and their caregivers
Languages: English
Language Notes: Language assistance depends on availability of staff or volunteers
Area Served:
North York and area  
See Also: Advocacy and Social Action for Seniors

This information was last completely updated on June 13, 2025

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© 2025, Ontario Health atHome

Updated June 13, 2025
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